The following items can be subscribed to if you would like a repeated delivery of the same item at a regular frequency of your choosing:
• Single Variety Flowers
To subscribe, check the “I would like a repeated delivery” box on the product page of the arrangement you wish to subscribe to. Subscriptions are delivered either weekly, fortnightly, or monthly on a fixed day of your choice any time between 10am to 7pm.
BUNDLE OF THE DAY
If you – like us – love a good surprise and love getting them on the regular, subscribe to a Bundle of the Day and receive a mystery bunch of seasonal flowers, hand picked and put together by our team, at a frequency of your choosing.
To subscribe to Bundle of the Day:
(1) CHOOSE BETWEEN SINGLE VARIETY AND MIXED BUNCH
Single Variety – Receive a bundle of the same variety each time, but a different variety every delivery.
Mixed Bunch – Receive a mix of the best blooms from our studio, picked by our florists based on what is in season.
(2) PICK A SIZE
Choose from the four sizes available: $40 (approximately 8 stalks), $60 (approximately 14 stalks), $90 (approximately 20 stalks) and $120 (approximately 42 stalks).
(3) TELL US YOUR DELIVERY PREFERENCES
How often would you like to be surprised? Pick the total number of deliveries you would like to receive, whether you’d like your flowers delivered weekly, fortnightly, or monthly, and your preferred day of delivery. Subscriptions are delivered either weekly, fortnightly, or monthly on a fixed day of your choice any time between 10am to 7pm.
Make payment for your subscription and let our florists do the magic!
TERMS & CONDITIONS
Bundle of the Day
Your subscription flowers will be a selection of the freshest flowers in season at the time. For this reason, we are unable to commit to any colour or variety in preparing the order and you should expect your flowers to vary from delivery to delivery. If you have any floral allergies please do let us know and we will do our best to avoid including these blooms. Please trust that we will make every effort to send you beautiful flowers that we know you will enjoy!
Subscription delivery charges
We are able to offer Standard Delivery for all subscription orders. Delivery charges will apply to each subscription delivery; this will be charged at our usual fee of $12 per location and your order will be delivered to you between 10am to 7pm on your selected day of delivery.
At Check Out, you will be prompted to pay for your (i) full subscription order, (ii) the price of any add ons (for example, a glass vase) and (iii) the first delivery charge only.
Once we have received your subscription order, we will contact you by email within 48 hours to confirm your order, and request for payment of the delivery charges for the second and subsequent flower deliveries via a PayPal payment request. Do note that the second and subsequent subscription deliveries will be processed only once we have received payment for the remaining delivery charges.
Changes to delivery details
If you would like us to deliver your flowers to a different delivery address, do drop us an email at firstname.lastname@example.org to let us know. Please note that we require a minimum of 3 working days’ in order for us to effect a change in your delivery address.
Add on of Vases
If you have ordered (i) a bouquet or single variety flowers, (ii) opted for the add-on of a glass vase, and (iii) requested for a repeated delivery of these flowers, do note that we will only deliver the glass vase to you on the first delivery. On subsequent deliveries, your flowers will be bouquet wrapped (if you have ordered a bouquet) or wrapped in a market bundle (if you have ordered single variety flowers). You will only be charged for the price of one vase at Check Out.
If you have ordered a Bundle of the Day subscription and would like to add a vase to your order, your vase will be delivered to you on the first subscription delivery. On subsequent deliveries, your flowers will be bouquet wrapped (if you have ordered a bouquet) or wrapped in a market bundle (if you have ordered single variety flowers). You will only be charged for the price of one vase at Check Out.
We are able to accommodate temporary suspensions to your subscription order for a period of up to 4 weeks at a time; up to one suspension will be permitted for orders that are 6 months or shorter in length. You may notify us via email at email@example.com of your request for a suspension; please note that we require a minimum of 3 working days’ in order for us to effect your suspension. Your subscription period will be extended by the same length of time as the suspension period.
If, for whatever reason, you require to cancel your flower subscription, we can assist with this and will credit your e-store account with e-store credit of the same value as the unfulfilled subscription orders. You may notify us via email at firstname.lastname@example.org of your request for cancellation; please note that we require a minimum of 5 working days’ in order for us to effect your cancellation.